Support
Something not working? Write to me directly. I build these on my own, so every message reaches me personally.
Contact
- atacosata@icloud.com
- Response time
- 2–3 business days
- Languages
- English, Turkish
Bug reports
To get a fix out quickly, it helps a lot if your email includes:
- App name and version (shown in the app’s Settings screen)
- Device model and iOS version (Settings › General › About)
- Step-by-step, what you did before it went wrong
- A screenshot or screen recording, if you have one
If the app won’t open at all, say so — I’ll take a different route.
Purchases
In-app purchases and subscriptions run through the App Store and are handled by Apple. That means billing, invoices and refunds are not something I’m able to process on my end.
Refunds
Sign in at reportaproblem.apple.com with your Apple Account, pick the purchase, and request a refund there.
Cancelling a subscription
On your iPhone: Settings › tap your name at the top › Subscriptions. You can cancel or change plan from there.
Restoring purchases
Changed device or reinstalled the app? Use Restore Purchases inside the app. Being signed in with the same Apple Account is all that’s needed.
Your data
What my apps do and don’t collect is spelled out in the privacy policy.
If you created an account in an app and want it removed, see account deletion.
Other enquiries
Want a website built, or have a question that isn’t about an app? Same address — atacosata@icloud.com. Tell me what the project is for and roughly when you need it.